Terms of Service.
The terms under which you use the Doctor Business website and buy our products.
1. About these terms.
These terms govern your use of doctorbusiness.co.uk and any product you buy from it. By using the site or purchasing a product, you accept these terms. We are Micker Brook Ltd, trading as Doctor Business, a company registered in England and Wales (company number TBA), with registered office at TBA.
2. What we sell.
We sell digital educational products — Guides, Calculators, Templates, and Playbooks — designed for UK doctors, GPs, and practice managers. Each product is sold as a one-time purchase with lifetime access to the edition you bought. We do not currently operate subscriptions. We additionally offer a free email subscription to Notes.
3. Not regulated advice.
Our products are educational. They do not constitute financial, legal, medical, or tax advice. They do not establish an advisor-client relationship. They do not substitute for advice from a qualified, regulated professional in any of those domains. We make this explicit in every product, and we accept no liability for decisions taken in reliance on our products as if they were advice.
4. Payment and delivery.
All prices are in pounds sterling and include VAT where applicable. Payment is by card via our payment processor (TBA). On successful payment, the product is delivered immediately as a digital file (typically PDF, Excel, or Word). You receive a download link by email and lifetime access on the edition you bought.
5. Refunds and cancellation.
UK Consumer Contracts Regulations 2013 ordinarily give a 14-day cooling-off period for digital purchases. By proceeding to download the product, you expressly waive this right (as the law permits for digital content provided immediately on consent). However, we operate a 14-day satisfaction guarantee that goes beyond the statutory minimum: if you are not satisfied with a product, write to refunds@doctorbusiness.co.uk within 14 days of purchase and we will refund you. See the refunds page for details.
6. Licence and use.
When you buy a product, we grant you a personal, non-transferable licence to use it for your own clinical-practice management or your own professional development. You may not resell, redistribute, or share the product with others outside your immediate practice. Where you wish to share a product across a partnership or department, contact us about institutional licensing.
7. Liability.
Our liability for any product is limited to the price you paid for it. This does not exclude liability for fraud, death, personal injury caused by negligence, or anything else which UK law does not permit to be excluded.
8. Governing law.
These terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the English courts.